To secure your custom order, we require a 50% deposit at the time of purchase. Upon receipt of your payment, a two-hour grace period will commence, during which you may cancel your order and receive a full refund of your deposit. Once this two-hour window has elapsed, the 50% deposit becomes non-refundable.

Please note that if production of your custom item has begun—including, but not limited to, the printing process—and a cancellation request is made, no refund will be issued, and the completed product will not be available for pickup or delivery.

We recommend reviewing your order details carefully prior to submission to ensure your satisfaction. For any questions or clarifications regarding our payment and cancellation policy, please feel free to contact our customer service team.